Those starting their own small business often do so for the first time, having no prior experience at the helm of management. In addition to the operational expertise that must be learned on the go, there is also the first-time challenge of managing one’s own team of employees. As with any role, the lack of expertise, that which is developed over years of experience, can lead to mistakes.
Since new, especially small, businesses are extremely susceptible to risk, it is important that business leaders quickly learn how to appropriately and effectively manage their new team members to ensure that pitfalls are avoided. Drawing from some of the most successful business leaders, here is advice to help those managing a team for the first time.
Teach Roles, Not Personality
It is far easier to teach an individual how to perform certain tasks than it is to redefine their personality. As such, when it comes to the hiring process, managers should choose potential employees who match the brand and personality of their business. By doing so, you will ensure that, even as the small business finds its feet, employees effortlessly represent the forward-facing image that your business needs.
This is not to say that solely the charismatic must be employed, certainly not at the cost of operations, but it is an important factor to consider. Personality considerations also pertain to workplace culture too.
Clear Expectations
No matter the scale of your business, success is achieved with expectations. As a manager, the expectations and goals you have for your business should not only be clear to yourself but also to your employees. By communicating and reiterating the intended outcome, there is little chance of confusion and a greater likelihood that tasks will be completed as intended.
Management training in London and further afield not only offer specific training and development for managers in certain business sectors but also to improve their leadership skills. A regular lesson of such courses is to ensure you have clear expectations.
Delegation Is Important
One of the greatest challenges a new manager or business leader faces is finding the ability to delegate. When a business is one’s own, the difficulty arises from concerns regarding the responsibility of others, especially employees. This can lead to micromanaging and the exhaustion of both managers and employees.
Be sure that conscientious delegation is enacted and that employees feel empowered to hold a certain degree of responsibility when supporting the business. Not only will employees feel more comfortable and happy in the workplace, especially knowing that they are playing a significant role in its success, but micromanaging leads to low workplace morale and can result in frustration and outcomes such as high staff turnover.
Praise Success
If a team or individual employee performs well, be sure to reward the accomplishment. This positive reinforcement has numerous benefits, including the reinforcement of appreciation. Other employees are more likely to work toward the same praise if it feels within the remit of their professional potential.